Service your clock

If you need help or service for your Båge & Söner alarm clock, we are happy to assist you. If your clock is not working as it should, please follow the steps below.

Step by step

Troubleshooting

•    Have you replaced the battery?
•    Is the battery inserted the correct way?
•    Are you using a high quality AA battery?

Still not working?

•    All Båge & Söner alarm clocks are covered by a two year guarantee from the date of purchase.
•    Please make sure you have your guarantee card or proof of purchase available.
•    Check whether the clock was purchased directly from Båge & Söner or from an authorized retailer.

Next step

•    If you purchased the clock directly from Båge & Söner, please contact us by email or phone and describe the issue.
•    If you purchased the clock from a retailer, please contact the retailer directly.
•    Please include your guarantee card or receipt and a short description of the problem.
•    We will guide you through the next steps and ensure your clock receives the care it deserves.