Order Info
Båge & Söner accepts payments via debit card, credit card, apple pay, Klarna and Swish.
All payments are processed by Shopify and your choosen method of payment. VAT is included on orders within the EU. VAT and/or import and/or customs duties are not included for orders outside the EU.
Båge & Söner never store or share any credit card information. Båge & Söner uses the external payment portal Shopify for e-commerce payment options. Shopify processes payment information and use technology that enables identification of the cardholder/or choosen payment method and all three providers meet the requirements of secure payments.
We typically ship orders within five working days of placement. Delivery times range from 1 to 7 working days, depending on your location, with the exception of areas without daily postal deliveries. In select areas, we also offer same-day delivery.
We offer multiple delivery options, including Postnord and DHL. At checkout, you can select your preferred delivery method, whether home delivery or pick-up from a local point, based on your postal/ZIP code.
If you wish to pick up your clock from our workshop in central Stockholm please place your order online and then send us an email: info@bagesoner.com
You can exchange or return your clock within 30 days of delivery, as long as it remains in new condition. Once we receive the returned clock, we will process your refund, which may take 5-7 working days. Please note that engraved clocks are not eligible for return.
We provide a two-year product guarantee on our clocks that takes effect from the date of purchase.
We offer free shipping worldwide. In the event of a return, we charge a handling cost of 299 SEK /50 Euro / 70 USD /50 GBP.